JP Morgan Chase
Online Account Opening - Product Design
Shipped and live!
View some of the live samples of projects that I worked tirelessly to complete at the references below. Note that all of these digital features and page experiences are used and owned by JP Morgan Chase. The visuals shown here are mere representations of the design work that I assisted in producing and launching. To discuss and view in more detail, please inquire for an in-person presentation.
My role was UX designer and design lead, but I also did some preliminary UI design to introduce some of the design language you see live today. Click here for a PDF presentation of the design language updates. While at Chase, I led several initiatives, including user research, online account opening, wealth management account opening, from initial concepts to scrum-level production.
Online Account Opening
This account opening was developed for use at home, on your phone.
Branch Account Opening Usability Research
Led the research initiative for the bank into how to use Online Account Opening in the bank branches.
I performed extensive research & usability testing around this new concept for Chase. If you’d like to know more about this research, please contact me for a personal walk-through. Thank you!
Investment Account Opening
First Online investment account opening - live on the web and in the banking app.
Based on previous account opening work, I led the development of the new digital investment account creation and production. Check it out live or in the Chase app.